Our promise is to deliver a unique blend of high quality products with exceptional personal service, great value and reliability you can trust.
For 10 years, Homestead Market® has been a trusted source to people around the globe. Our customers choose us because of our unique blend of high quality products provided at a great value, exceptional personal service, responsiveness and reliability. We welcome every customer at Homestead Market® where we believe in earning long-term relationships by embedding strong, Midwestern values of honesty, simplicity and mutual respect in everything we do.
Terms of Use
Please review our Terms of Use Agreement for the terms and conditions governing
your access to and use of the Homestead Market® site. Read the
Terms
of Use Agreement carefully. By using this site, you agree to comply with the
Terms of Use. Please refer to the specific product page for additional information
relating to each product.
Contact Us
- Call us anytime toll free at 1-888-234-1906 (US only) International callers should use 608-527-4242. The best time to reach us in person is Monday - Friday between 9 am and 5 pm Central Time.
If we are not available, please leave a message with your name and telephone number and the times you may be reached and we will return your call as soon as possible.
- E-mail us at anytime at contact@homesteadmarket.com
- Fax us anytime at 608-527-4136.
- Mail us at:
- Homestead Market
- A Div. of Hefty Creek Intl., LLC
- W6303 Hefty Road
- Monticello, WI 53570
- Submit your message through our contact form.
Shipping
Free US Standard Shipping Details
Our US Standard Shipping rate is $4.95 on orders up to $99.99, after that the
shipping is free.
This rate includes orders shipping to the lower 48 US States,
Alaska, Hawaii, and Military APO/FPO addresses.
Please note that expedited and international shipping methods such as UPS Next
Day Air, UPS 2nd Day Air, UPS 3 Day Select, USPS Express Mail and USPS International
Mail Services are not included in the US Standard Shipping offer. All wholesale
orders are subject to actual shipping and handling and are not included in the
US Standard Shipping schedule.
US Shipping Details
- US Standard Shipping - All 50 States shipping is $4.95 on orders up to $99.99, after that it's FREE
- Orders under 1 pound will generally be shipped by Priority
Mail or First Class Mail and include Delivery Confirmation (not tracking).
- Orders over 1 pound will generally be shipped by UPS Ground and include
a tracking number and insurance.
- Orders addressed to PO Boxes will be shipped by US Postal Service.
- Military APO/FPO ships via Priority Mail using US Standard Shipping option
Mail for $4.95 on orders up to $99.99, after that it's FREE
- Please choose US Standard Shipping method for APO/FPO addresses.
- Military orders will be shipped by Priority Mail.
- Military orders sometimes include delivery confirmation.
- Military orders will include required customs forms.
- Please note that Military wholesale orders are subject to actual shipping and handling charges.
- Expedited Delivery available
at customer's expense:
- UPS Next Day Air -- Includes
tracking and insurance.
- UPS 2nd Day Air -- Includes
tracking and insurance.
- UPS 3 Day Select -- Includes
tracking and insurance.
- USPS Express Mail [USA] --
Includes tracking and insurance up to $100; overnight to some areas but not all.
International Shipping Details
- US Post Office Express Mail International
- Best choice for International
Deliveries.
- Estimated delivery time 3-5 business days to major destinations.
- Customs processing time varies by country and is not included in estimated
delivery time.
- Tracking enabled if available.
- Insurance included if available.
- Uninsurable packages will not be refundable if lost or stolen.
- US Post Office Priority Mail International
- Cost effective choice for International deliveries but not
as fast as Express Mail International.
- Estimated delivery time 6-10 business days in most cases
but not guaranteed.
- Customs processing time varies by country and is not included in estimated
delivery time.
- Tracking enabled if available.
- Insurance included if available.
- Uninsurable packages will not be refundable if lost or stolen.
- US Post Office First Class Mail International
- the most economical choice for International deliveries 4 pounds and under.
- Estimated delivery time varies.
- Customs processing time varies by country and is not included in estimated
delivery time.
- Tracking enabled if available.
- Insurance included if available.
- Uninsurable packages will not be refundable if lost or stolen.
- Additional International Information
- Please be advised that the purchaser will be responsible
for any necessary import licenses, customs, duties, taxes, brokerage fees,
or any other additional charges or forms required for delivery in your country.
- These charges are beyond our control and cannot be determined by us in advance. For further information, contact the local customs office in your country.
- Delivery times may exceed estimates due to packages being
held up in customs.
- For additional USPS shipping information, please visit: http://postcalc.usps.gov/.
- For questions about international shipping, please email
us at: Homestead Market.
General Shipping Guidelines
- Please be sure to give full proper shipping addresses including Apartment,
Unit and Suite numbers, and country.
- Returned and rerouted packages may incur additional shipping fees.
- We cannot guarantee delivery to incorrect addresses or to PO Boxes.
- A complete order may be shipped in 1 or more boxes.
- Items shipped from other locations may arrive separately before
or after the rest of your delivery.
- Some items may not be eligible for shipping to certain countries. In that
case, we will refund your money.
- Orders received before 11:00 am Central Time Monday - Friday will be shipped
the same day.
(Extenuating circumstances may prevent same day shipping in rare instances.)
Security
All online orders are encrypted for your safety and peace of
mind through Authorize.Net. Our site is secured by Comodo.
Your Privacy is Important to Us
In order to process your order efficiently, we will
need your e-mail address and phone number should there be a question about your
order. Your privacy is important to us. We will not sell, rent, trade or give
out any of your personal information to other companies.
How to Order -- US & International Shipments
There are 4 ways of ordering from Homestead Market®. Choose the way that is easiest for you.
- Online payment options
- Visa
- MasterCard
- Discover Network
- American Express
- PayPal
- Fax
- Print the on-line order form and fax to 608-527-4136.
- International callers, please check with your phone provider to find out what the necessary prefix or access code is for faxed calls to the US.
- Phone
- Within the US, call 1-888-234-1906 toll free to place an order.
- Outside US, call 608-527-4242 (Please check with your phone provider to find out what the necessary prefix or access code is for calls to the US).
- Mail--Print the on-line order form, enclose check and mail to:
- Homestead Market
- Hefty Creek International, LLC
- W6303 Hefty Road
- Monticello, WI 5357
Return Policy
We are proud of our products, and we want you to be satisfied with your purchase. If for any reason the product is not up to your expectations, contact us by e-mail, or phone (1-888-234-1906 or 608-527-4242) and we will help you find the most appropriate way to resolve the situation for you.
