December Special: Free Shipping on orders $65 or more to lower 48 states.

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RETAIL SHIPPING DETAILS
INTERNATIONAL SHIPPING DETAILS
PROFESSIONAL & WHOLESALE SHIPPING DETAILS



RETAIL SHIPPING

We ship your order fast taking great care with your package and using affordable shipping options.

  • First Class up to .5 LB: $3.85 [USPS 1st Class to all 50 states and US Territories]
  • First Class up to .75 LB: $4.95 [USPS 1st Class to all 50 states and US Territories]
  • Flat Rate Priority - .75 LB to $84.99: $5.95 [USPS Priority Mail or UPS Ground to US continental 48 states]
  • Free Shipping at $85 and over*: FREE [USPS Priority Mail or UPS Ground to US continental 48 states]
  • *Flat Rate Priority - AK HI US Territories: $5.95 [USPS Priority Mail to Alaska, Hawaii, and US Possessions on orders over .75 LB]
Bulk Xylitol Shipping: Actual shipping charges apply to 55# bags of xylitol shipping to Professional accounts, Alaska, Hawaii, US Possessions, and Military addresses.

Domestic Shipping
Standard carriers include the following delivery estimates:
  • USPS First-Class Mail®: Estimated 2-5 business day delivery
  • USPS Priority Mail®: Estimated 1-3 business day delivery
  • UPS Ground®: 1-5 business days based on distance to destination
USPS and UPS are still experiencing longer than normal delivery times in some areas.

Expedited Shipping
When you need your order fast, expedited shipping is available.
Rates will be posted on the Shipping Calculator on the View Cart page as well the first Checkout page of our shopping cart.
Orders must be received by 11am CT for same-day shipping.
  • UPS Next Day Air -- Includes tracking and insurance.
  • UPS 2nd Day Air -- Includes tracking and insurance.
  • UPS 3 Day Select -- Includes tracking and insurance.
  • USPS Priority Express Mail [USA] -- Includes tracking and insurance; overnight to some areas but not all.


International Shipping
Regretfully, all International orders have been suspended.

General Shipping Guidelines
  • Please be sure to give full proper shipping addresses including Apartment, Unit and Suite numbers, and country.
  • Returned and rerouted packages may incur additional shipping fees.
  • We cannot guarantee delivery to incorrect addresses or to PO Boxes.
  • A complete order may be shipped in 1 or more boxes.
  • Items shipped from other locations may arrive separately before or after the rest of your delivery.
  • Orders received before 11:00 am Central Time Monday - Friday will be shipped the same day. (Extenuating circumstances may prevent same day shipping in rare instances.)


PROFESSIONAL & WHOLESALE SHIPPING

Choose from these economical shipping methods or specific delivery options from USPS or UPS.

  • First Class up to .5 LB: $3.85 [USPS 1st Class to all 50 states and US Territories]
  • First Class up to .75 LB: $4.95 [USPS 1st Class to all 50 states and US Territories]
  • Flat Rate Priority - .75 LB to $84.99: $5.95 [USPS Priority Mail or UPS Ground to US continental 48 states]
  • Free Shipping at $85 and over*: FREE [USPS Priority Mail or UPS Ground to US continental 48 states]
  • *Flat Rate Priority - AK HI US Territories: $5.95 [USPS Priority Mail to Alaska, Hawaii, and US Possessions on orders over .75 LB]
Bulk Xylitol Shipping: Actual shipping charges apply to 55# bags of xylitol shipping to Professional accounts, Alaska, Hawaii, US Possessions, and Military addresses.

Shipping Rates Based on Weight and Destination:
    • US Postal Service: Priority Mail, Express Mail
    • UPS Ground, 3 Day Select, 2nd Day Air, Next Day Air
    • Customer's own UPS account number. Please call 1-888-234-1906 to place a phone order for this option.